Your customers are looking for more than just a security system. They’re looking for security system service. That’s where a lot of other alarm companies fall short.
Command Alarm Monitoring hires only full-time dedicated dispatch professionals — no part timers, no students. We fully prepare each dispatcher to completely understand our systems and processes through at least six months of classroom and one-on-one instruction. Just like training wheels on a bike, our trainers won’t let go until every piece of equipment is learned and every dispatch scenario is practiced and perfect.
Follow-up training occurs continuously at our training center. Considering our dispatchers have been in the business for an average of 13 years, that’s a lot of know-how. The outcome? Every dispatcher is well-versed about the latest industry equipment and techniques — even the challenges alarm dealers face on a daily basis. So whether you need us to troubleshoot your current set up or help you select the right system for a particular situation, our staff can help.
Take a moment to read about our team — each and every one are 100% committed to caring for your customers, and your business.