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About Us


Mike Riley

Director of Central Station Operations

Mike is a 30-year veteran of the security industry and is experienced in all aspects of alarm and security monitoring, including operations, management and central station. In addition to his years of hands-on expertise, he’s a certified Security Industry Association Trainer and has completed Levels I and II of the Central Station Alarm Association’s Operator Courses. Mike is also a Security Industry Administration (SIA) Certified Central Station Operator Instructor and is responsible for ongoing dispatcher training in new alarm equipment and industry changes. He also holds numerous IT certifications. Put simply, alarm systems and the monitoring of them, is Mike’s gift and passion.

Scott Merkle

Information Technologies

Scott has been working with integrated systems for over 25 years. Scott has vast experience with Networking, Firewalls, SQL, Oracle, Windows Active Directory, Microsoft products, Virtualization, and multiple industry standard operating systems. Some of Scott’s previously held titles include: Wide Area Network Administrator, Senior Systems Analyst, and Global Systems Engineer. He has been previously assigned to international project teams deploying industry standard integrated systems and support. Scott has been recently focusing on SQL integration along with virtualized systems in conjunction with the mobile devices platform. Scott's key responsibility at Command Alarm Monitoring is system administration and security.